Needs you, everything waiting on your decision
One queue for every draft, approval, and question your team has for you, so you never check five apps to find out what is waiting.
Your team works in the background across your CRM, marketing, projects, knowledge base, and the GTM Engineer. Rather than checking each one, everything that needs a decision from you collects in one queue.
The bell
The bell at the top of your dashboard shows how many things are waiting. Open it for the short list, and click View full queue to open the Command Center.
The Command Center
The Command Center is the full queue, and it is also where your mail lives. Its tabs:
- Needs you. Decisions and approvals: drafted customer replies, messages your team held for review, posts and campaigns waiting to go out, suggestions your Chief of Staff staged, and to-dos. Accept, edit, or skip each one right there.
- Recent work. Everything your team completed, newest first, so you can see what happened while you were away.
- Email and Texts. Your connected inbox, with the replies your team drafted next to the messages they answer.
- Follow-ups. Promises and follow-ups your team is tracking so none of them slip.
- Approvals. The full record of what was approved and what is still open. See Approve what goes out before it sends.
- Notifications. Scheduled work that ran, and anything that had an issue.
While you were away
Back on the dashboard, a one-line strip summarizes what the team did since you last looked. It only appears when there is something to show, so a quiet day stays quiet.
How to use it
Spend two minutes here over coffee. Clear Needs you first, since those are the things blocking your team, then skim Recent work. Items that live inside a product, like a marketing draft, open in that product when you click them.
This is also where the work from a call debrief lands. See Debrief a call.