Knowledge Base
Add documents to your knowledge base
Upload files, import web pages, and pull in YouTube videos with transcripts so your knowledge base can use them.
Documents are the foundation of your knowledge base. The more you add, the better every answer and feature becomes.
Upload files
Open Upload from the sidebar, then drag and drop files onto the box or browse for them. You can add PDFs, Word documents (DOCX), spreadsheets (XLSX, XLS, CSV), plain text, Markdown, images (JPG, PNG, WebP), and audio files (MP3, WAV, M4A, WebM). Images are read for any text they contain, and audio is transcribed automatically.
Each file can be up to 50MB. Larger files are turned away before the upload starts, so split a long recording or a big PDF first.
Your workspace also has a total storage limit, shared by everyone in it: 5 GB on Solo and single-agent real estate plans, 20 GB on Team plans. If a file would take you over it, the upload stops and tells you how much space is left. Delete documents you no longer need, or upgrade, to make room.
Before uploading, you can add comma-separated tags and a note to keep things organized later. You can always tag them afterward too. Then click the Upload button under your file list to send them.
Import a web page
From the Upload page, click Import URL and paste a link. Your knowledge base fetches the page, extracts the readable text, and saves it as a document. Add tags or notes if you want.
Import a YouTube video
Click Import YouTube and paste a video link to pull in its transcript. If a transcript can't be fetched automatically, you'll get the option to paste one in manually so the content still gets saved.
What happens next
Each item is processed on Noli's servers, so you can close the tab and come back. Short text files are ready in seconds, long PDFs and audio can take a few minutes, and each is marked ready on the Documents page when it becomes searchable.
If you didn't add any tags yourself, your knowledge base suggests 2 to 5 tags for the document automatically, so it still lands somewhere findable.