The opportunity queue, where it brings work to you

Most of what costs you money is not a task you forgot. It is a thing you never noticed: a deal that went quiet, a lead nobody followed up, a promise you made in passing three weeks ago.

The Opportunities tab is your Chief of Staff noticing those for you. It watches what is happening across your Noli apps and queues what looks worth your attention, with the reasoning attached.

What it looks for

• A deal that has gone quiet and is drifting past the point where it usually closes.
• A new lead nobody has followed up, or customer replies waiting on you.
• A project that has stalled against its own plan.
• A commitment at risk, something you said you would do that is coming due.
• A gap or a conflict in what it knows about your business, where getting an answer from you would make everything downstream better.
• Marketing and AI search, such as content waiting in your marketing pipeline or a question where AI assistants name a competitor instead of you.
• A first step you started and never finished, where a little more progress unlocks the value you set up.
• Setup you started and never finished, or an app on your plan you have not used yet.

Every item shows its evidence

An item is not just a nudge. It carries what your Chief of Staff thinks should happen, the outcome it is aiming at, and how sure it is.

Confidence is stated plainly as Verified evidence, Likely, or Needs confirmation. Verified evidence means it checked. Needs confirmation means it is a hunch worth your judgment. You will know which one you are looking at before you act on it, so a guess never gets dressed up as a fact.

Every item carries the same row of controls: Evidence to see what it is working from, Ask about it to send it to chat, Tomorrow and Next week to push it back, and a Dismiss menu with Not relevant, Already handled, Wrong or outdated, and Never suggest this. You can also rate it Useful or Off base, which is how the queue gets better at what it raises. The queue refreshes on its own through the day, and Check for changes at the top of the tab looks right away.

What happens when you act

Items move through a clear set of states, so nothing is ambiguous.

• Open. Noticed and queued, nothing done yet.
• Preparing and Prepared for review. It has done the work and is waiting on you.
• Needs approval. The action is consequential, so it goes through your approvals inbox.
• Completed or Already handled. Done, or you handled it yourself.

You can open the next step, mark something completed, push a prepared item through approvals, or tell it never suggest this so that kind of item stops surfacing.

Control how often it interrupts you

This is the part worth setting up front, because a Chief of Staff you cannot turn down becomes noise. It all lives in the Settings tab, under How proactive should your Chief of Staff be?

Start with the one choice that decides everything else:

• Proactive. It looks across your apps every day, prepares the work so it is ready for a yes, and sends you a short message each morning, in the app and by email.
• Light touch. It notices opportunities and keeps them in the Opportunities tab. It prepares nothing until you ask, and the morning message is off until you turn it on.
• Only when asked. No morning message, no prepared work, no suggestions until you start the conversation.

Picking a level saves straight away. On the first two levels you also get:

• Morning message, every morning or off, and Arrives at, any quarter hour from 3:00 AM to 11:45 AM in your own timezone, 5:00 AM by default.
• Also send it by email, on the Proactive level. In-app delivery is always on. Telegram and Discord boxes appear once those channels are connected.
• Quiet hours, a start and an end. Telegram and Discord wait until they end; the app and email still get the message at your morning time.

Click Save settings when you change these. Whatever you choose, the morning message comes at most once a day, and anything that reaches a customer, publishes, or spends money still asks you first.

The morning message

Rather than being pinged item by item, you get one short message before your day starts: what happened since yesterday, what needs you, and up to two things from this queue worth starting today, each line a link that opens the exact place. For most people this is the better setting: one considered summary you actually read, instead of a stream you learn to ignore. It lands at the top of this tab, and by email or chat too if you turn that on. See Your morning message.

If the queue is empty

An empty queue is a real answer, not a failure. It means nothing it can stand behind needs you right now. Your Chief of Staff does not invent work to look busy.

The queue is also still rolling out, so if yours stays empty it may not be switched on for your workspace yet.

Related: Approve what goes out before it sends and Decide what your Chief of Staff can do without asking.